1. Introduction

At SveRossi BAGS, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with us.

We process your data in accordance with the applicable data protection laws of Switzerland, in particular the Swiss Federal Act on Data Protection (FADP).

2. Data Controller

The entity responsible for processing your personal data is:
SveRossi BAGS
c/o GR Partners Sàrl
Chemin du Grand-Puits 40
CH-1217 Meyrin, Switzerland
Email: info@sverossi.com

3. Data We Collect

We collect and process the following categories of personal data:

• Contact Information: such as your name, email address, billing and shipping addresses, and phone number.
• Order and Payment Information: products ordered, payment method, transaction data (we do not store your full credit card details).
• Technical Information: such as IP address, browser type, operating system, referring URLs, and pages viewed.
• Communication Data: including emails, messages, or feedback you send to us.
• Marketing Preferences: if you opt-in to receive newsletters or promotional communications.

4. How We Use Your Data

We use your personal data for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To communicate order status and shipping updates
• To personalize your shopping experience
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (if you have consented)

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract (e.g., order fulfillment)
• Your consent (e.g., newsletter subscription)
• Compliance with legal obligations (e.g., tax laws)
• Legitimate interests, such as improving our services or preventing fraud

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers such as payment processors, logistics partners, IT support, and website analytics tools
• Legal authorities, if required by applicable law
• Professional advisors, such as accountants or legal counsel

All third parties are contractually bound to protect your data in accordance with applicable data protection laws.

7. International Data Transfers

As a Swiss-based company, we primarily process your data in Switzerland or the EU. If data is transferred to countries that do not offer an equivalent level of data protection, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

8. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by applicable law (e.g., accounting or tax regulations).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and offer personalized content. You can control cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

10. Your Rights

You have the following rights under Swiss law:

• Right to access your personal data
• Right to rectification of incorrect or incomplete data
• Right to deletion of your data (where legally permissible)
• Right to object to data processing for direct marketing
• Right to withdraw consent at any time (e.g., newsletter subscription) To exercise any of these rights, please contact us at info@sverossi.com.

11. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated terms.

Contact Us
If you have any questions about this Privacy Policy or our data processing practices, please contact us at:
SveRossi BAGS
info@sverossi.com
c/o GR Partners Sàrl
Chemin du Grand-Puits 40
CH-1217 Meyrin, Switzerland